Cue | Help Centre Shipping & Delivery FAQs My parcel has arrived, but I am missing one or more item/s. If you have received a parcel and are missing a style that is included in the dispatch email, please get in touch with your order ID and the style you are missing so we can investigate. ← Back to Help Center ← Back to Related articles My parcel has been returned to sender. My order is showing as delivered but I have not received it. When can I expect to receive my order? How can I return my online order? I have received a faulty/damaged style or a style with a security tag on it.