We’re sorry to hear that your order is delayed. Sometimes delays can occur that are outside the driver’s control and can be expected during busy promotional and holiday periods.
To track your order, please visit http://www.dhl.com.au/en/express/tracking.html and enter the AWB number provided in your dispatch email.
If there have been no tracking updates for 5 business days from the expected delivery date, please get in touch with your order ID. We will then lodge an investigation with the courier company.
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