We’re sorry to hear that your order is delayed. Sometimes delays can occur that are outside the driver’s control and can be expected during busy promotional and holiday periods.
To track your order, please click the Shippit link provided in your dispatch email to obtain your tracking number. We recommend searching the tracking number in the relevant courier website to ensure you are viewing live updates.
If there have been no tracking updates for 5 business days from the expected delivery date, please get in touch with your order ID. We will then lodge an investigation with the courier company.← Back to Help Center ← Back to